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Quality Supervisor – US

Synergy Flavors

This is a Contract position in Kalamazoo, MI posted September 7, 2021.

Overview: The QC Supervisor will be responsible for supporting, supervising, and leading laboratory quality assurance for the facility.

They will oversee the QC team and lab operations for multiple shifts.

This leadership role supports facility, lab quality functions and leads continuous improvement projects.

This person will be additionally responsible for showcasing technical functionality of testing incoming raw materials, intermediate products, and finished product samples.

Responsibilities: Primary Accountabilities:Lead and drive robust root cause analysis process methods and tools to solve both systematic and complex technical problems and deliver continuous improvement, performing internal and external investigations of deviations and customer complaints.Drive consistent, two-way communication between production, cross-functional, quality, and management teams.Partner cross-functionally to train, implement, maintain quality programs and Food Safety systems for the facility.Manage and facilitate internal shelf-life program and collaborate with R to conduct monthly evaluations and updates.Champion and lead key quality projects/initiatives to drive continuous improvement.

Conduct hourly team (goal setting, mid-year and end of the year) calibration reviews and action plans to support development, and retention efforts.Partner cross functionally with the R, Planning, Safety, Production, and Warehouse teams to maximize results.Supervise team and the laboratory methodology, calibration and maintenance scheduling/tracking, and new method validation processes through proper lab GMPs.

Supervise and train team members to achieve quality metrics in a manner consistent with our culture and values.Manage daily lab coverage to meet internal and external customer demands, including weekend scheduling and off-shift micro pick-ups.Lead, create, and conduct training of relevant SOPs with QC Team members and cross-functional partnersSupport the QA Manager with leading company Quality initiatives and Quality audits locally.Act as on-call Food Safety & Quality (PCQI) support cross functionally and internally.Supervise and ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activitiesPerform and determine food safety risk of raw materials and finished goods to maintain Quality & Food Safety compliance.Perform daily testing of all raw materials, intermediates, and finished products.

Ensure that the products are tested in accordance with established SOPs.Responsible for sampling incoming raw materials for analysis, including lifting 50lbs repeatedly.Conduct the daily review of production batch records and HACCP documents to ensure compliance with said programs and SOPs.Exhibit professional appearance and demeanor while maintaining a safe, neat, and clean environment Qualifications: Preferred Qualifications:5 years of quality control laboratory experience applying skills in a comprehensive and hands-on manner.Previous flavor industry experience.Requirements: Bachelor of Science in a related field such as Chemistry, Biology, Microbiology, or Food Science / Technology and/or Business Related degree Experience with HACCP, FSP, ISO 22000, SQF, BRC, or equivalent Global Food Safety Initiative (GFSI) criteria.Experience with QC related instruments such as pH meters, refractometer, densitometer, colorimeter, GC, water activity meter, and turbidimeter.Proficiency with Microsoft Office Products (Word, Excel, PowerPoint, etc.)