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Product Manager (Telematics/Fleet )


This is a Full-time position in Auburn Hills, MI posted June 9, 2021.

Job Title Product Manager (Telematics Fleet ) Duration 6 Months Location Auburn Hills, MI Role Summary The client’s Connected and Mobility Services Fleet Product Managerrsquos primary role is to lead the Connected Services Fleet Product identification, implementation and growth lifecycle. The Fleet Product enables Fleet Customers, like large rental car operators, to access real time data from their vehicles via the Car-Net ecosystem to add value to their operations and consumers. The Fleet Product Manager is the subject-matter expert for the assigned Product vertical. The Fleet Product Manager is responsible for facilitating disparate work groups within client and external partners to successfully launch new telematics related products. This role requires a strong blend of understanding the touchpoints that make up the business, operational and technical ecosystem of clients connected cars, and the ability to translate this knowledge into new or enhanced product offerings that will drive the business towards continuous improvement. Skills bull Self-starting, entrepreneurial mindset able to work comfortably in ambiguous emerging technology space, with positive attitude and sense of adventure bull Ability to mix business and technical acumen with inventor mindset and sense of salesmanship bull Proven track record hunting, gathering and executing business partnerships in the Telematics space bull Ability to connect the dots between business initiatives and supporting infrastructure groups bull Deep understanding of the downstream effects from onboarding new telematics products bull Proven ability to develop business dashboards bull Expertise in supporting lean organizations bull Expertise in communicating complex information in an easily consumable format bull Familiarity documenting in Confluence bull Ability to define and document processes from basic concepts to full implementation of end to end processes bull The ability to act as liaison conveying information needs of the business to operations applies equal conveyance regarding business strategy and operations strategy, business processes and work flow automation, resulting in benefit realization and service delivery bull The ability to visualize and create high-level models that can be used in future analysis to extend and mature the product offering bull The ability to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies and make recommendations on creating efficiencies and identify synergies across the teams. bull The ability to work closely with key stakeholders to understand needs and identify opportunities while providing guidance on best-practice process improvement andor process solutions bull Establish the appropriate metrics and methodology to review and identify potential areas for product improvement bull Apply product improvement and re-engineering methodologies and principles to assess product improvement opportunities and provide cost benefit analysis bull Leveraging facilitation techniques, ability to lead non-aligned groups to alignment and winwin scenarios, developing end to end product roadmaps, swim lane diagrams and ability to define and write step by step procedures and process documentation bull Ability to hold stakeholders and external resources accountable for timely provision of information needed to formalize product offering and move through product lifecycle bull Ability to create templates to standardize product launch checklists that are time based Required Skills bull Contract Negotiations, Process Flow Diagramming, System Integration, Confluence, proficient in MS Office Suite, Exemplary Written and Oral Communication, Cost Analysis, Expert analytical, conceptual and strategic thinking, Problem-solving evangelist. Desired Skills bull Experience with Automotive Industry ndash Connected Vehicle Integration Telematics, Telecommunications, Probe Data, Data Monetization, Mobility Services, Connected Fleet and Fleet Sales Role Responsibilities bull Research and inform team members of topical information in the product vertical bull Build business models to support the product offering and seek sign off bull Lead the Product team and Procurement resources to create product requirements, pricing and business model bull Lead contract negotiations with all internal and external stakeholders. bull Work with the Connected Services Business Process Specialist, Technical Business Analyst and Project manager to define business requirements, financial modeling, operational support processes and construct timelines. bull Create Internal Stakeholder Org Chart bull Identify Stakeholders impacted and facilitate stakeholder communication bull Develop and execute Product Implementation Plans bull Develop, maintain and enhance the Product Catalog bull Define and Document Billing Test Scenario bull Review offerings for conflict with existing Agreements bull Review offerings in the context of current Terms of Service and Privacy Policy bull Assess impact to all Selling Channels bull Assess impact to revenue plan for each channel bull Develop individual work plans and preparation for execution of offering bull Develop call center scripts and assist in call center training support bull Triage and troubleshoot product issues involving internal and external resources stakeholders bull Work will be performed in sufficient detail that everything is ready to be launched in Production in a known amount of time and all resources are identified for execution Experience bull 5-7 years of Technical Business Partnership Development (e.g. Identifying and Contracting Business Partners, Leading New Product Integration Lifecycle, Capturing Business Rules, Leading External Contract and Internal Technical Alignment Negotiations). Education Required – Under Graduate Degree Desired – MBA or business competency