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General Manager

Treehouse 603

This is a Full-time position in Ann Arbor, MI posted June 7, 2021.

General Manager

Department: Retail
Division: Corporate
Details: Must be 21+ and must pass a Background Check.

Please Apply On-Line.

Do not call Store.


The General Manager will work closely with the Regional Director of Retail to provide strategic oversight of Company’s retail store operations.

You will implement policies and procedures that increase operational effectiveness and maximize long-term store performance and will be an expert in analyzing business performance metrics and translating it into actionable business results.

The General Manager will be one of the key drivers for cross-functional alignment of the retail function and provide the retail team with the leadership to enable development of their professional competencies.

This person will strive to consistently meet (and exceed) financial and operational expectations with a goal to ultimately drive sales and customer/patient engagement.

Compensation:  $65,000
– $75,000 + additional bonus structure in place

Job Responsibilities:
Partner with the Director of Operations and the executive team to build and execute the retail strategy with specific focus on driving brand awareness of Company’s portfolio brands Strategically ensure consistent retail experience and customer/patient engagement across key functions: Merchandising, Marketing, Training, Compliance, Human Resources, and Finance Adhere to and promote a culture of compliance as it pertains to state and company regulations Become an expert in all cannabis state-specific rules, regulations and laws.

Execute and enforce compliance Create a positive work environment for staff and customers alike Focus on cost efficiencies and labor efficiencies  Lead cannabis product procurement and develop processes related thereto Oversee the purchasing, pricing and sale of all inventory on a daily, weekly, monthly and annual basis Improve the operational systems, processes and policies in support of Company mission
– specifically, support management reporting, information flow and management, business process and organizational planning  Provide guidance to store leaders by training on metrics, business processes and focus on continuous improvement strategies to Company business objectives Partner with cross-functional Company divisions to ensure store has clear direction and training in all areas Lead performance management and talent development initiatives in alignment with the Company Build upon, and continue to deliver, a workplace culture of excellence, service, and passion about our mission and customers Create a positive work environment for staff and customers alike Focus on cost efficiencies and labor efficiencies  Drive sales, profitability and gross margin Oversee the region’s P&L working closely with data & analytics on the sales trends and make recommendations to refine sales strategy to maximize profitability Drive maximum profitability by managing expense budgets, including deposits, accounts receivable and profit and loss.

Ensure loss prevention / security policies and practices are being followed.

Set sales targets and implement action plans for reporting and achieving KPIs Regularly communicate with and update the senior leadership team Prepare regular reports for upper management Manage and train staff on point of sale system Create daily work schedule(s) for proper employee utilization Oversee day-to-day operations Manage weekly payroll process Assist and support staff training in accordance with company and state requirements across all locations Participate in marketing efforts designed to manage community engagement, store promotions and events, and customer communication across a wide range of platforms  Job Requirements: 2+ years of retail management Comfort reading and interpreting regulations, laws and compliance-related matters Must have maintained P&L responsibility for significant retail operations Expertise managing high-growth, multi-site retail locations Prior experience scaling a retail organization, including management of systems and processes Financial, mathematical, statistical and consumer research experience required to read, interpret and understand how internal and external factors influence financial results Proven experience utilizing data to effectively drive business decisions Adapts and thrives in a demanding, start-up, fast-paced environment Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally Ability to use Excel and Point of Sale system to ensure compliance and analytics