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Senior Property Claims Representative

Farm Bureau Mutual Insurance Company of Michigan

This is a Full-time position in Lansing, MI posted November 21, 2021.

Farm Bureau Mutual Insurance Company of Michigan

Job ID: 2021-3401
# of Openings: 1
Location: Washtenaw County, MI
Category: Claims
Company Name: Farm Bureau Mutual Insurance Company of Michigan
Status: Regular Full-Time
Work Hours: Monday-Friday, 8:00 a.m.-4:30 p.m.
Salary Minimum: USD $62,653.00/Yr.


To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company’s contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.


Investigate, evaluate and control property and casualty claims under minimal supervision.

Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage.

Maintain advanced knowledge of farm machinery, livestock and home furnishings.


Required: Bachelor’s degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered. Minimum five to seven years multi-line or property claims experience required. Advanced knowledge of insurance contracts written by the companies required. Advanced knowledge of company and divisional policies and procedures required. Must possess outstanding listening and superior customer service skills. Advanced knowledge of estimating systems and construction requirements and methods required. Must have access to high speed Internet at home if position is field-based. Must possess a valid driver license with an acceptable driving record. Designations in INS, AIC and/or similar professional insurance designation required.

Preferred: Designation in CPCU preferred.

Note: This is a remote work from home position that primarily covering these Michigan counties: Washtenaw County, Wayne County, and Jackson County. Candidate must reside in or adjacent to Washtenaw, Wayne, or Jackson Counties in Michigan.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.