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Sales engineer


This is a Full-time position in Southfield, MI posted November 28, 2019.

123Net is Michigan based, and Michigan focused telecommunications and data center company located in Southfield Michigan.

Since 1995, our organization has successfully delivered the highest quality voice, data and colocation infrastructure services to clients across Michigann.

Our business is built on rapid delivery and reliability ensuring your business never misses an opportunity.

Our mission is to build network to make Michigan communities and businesses the best connected on the planet!The Sales Engineer is a technical resource supporting multiple teams.

They are responsible for the technological discovery, solution consulting, proposal preparation support, and professional presentations to customers for 123Net’s full suite of products and solutions.This position is open to a technically minded individual that is interested in sales.ResponsibilitiesProvide technical direction and design on complex data center, network, and voice solutions.Performs customer discovery discussions to understand and document business needs and design requirements necessary for the optimal solutions.Provide technical sales support to help drive revenue, shorten the sales cycle, and win elaborate opportunities.Responsible for providing detailed diagrams of solutions.Assist project management in coordinating service delivery successfully.Validate deliverables and assure order documentation is accurate before submittal of intricate orders.Serve as the technical liaison between pre-sale and post-sales to ensure seamless service delivery.Provide insight and recommendations on service delivery optimization and product development.Responsible for maintaining carrier relationships and access delivery methods.Contribute to technical training and development.QualificationsMust have a valid driver’s licenseTime management skills are criticalAbility to work autonomously on multiple projectsStrong presentation and interpersonal skillsStrong consultative experience to providing customer solutions and designKnowledge of voice and data networksUnderstanding of LAN/WAN networks and network diversity applicationsKnowledge of IP Routing and SwitchingKnowledge of transports including: SONET, Optical Wavelengths and Ethernet technologiesUnderstanding of voice services with an emphasis on IP Telephony and TDM technologiesProficiency with MS Outlook, Word, Excel, PowerPoint and Visio