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Sales Agent

Molina Healthcare

This is a Full-time position in Grand Rapids, MI posted May 23, 2023.

Job Description
Job Summary
Provides leadership and direction to their Sales channels in all approved Molina markets. Serve as the primary contact for their channel’s distribution of assigned Molina products, and resolution of operational issues, by either directly handling or escalating to the attention of the AVP so appropriate action can be taken. Works directly with their channel management staff and other department and State Leadership to drive the growth of Molina Membership. Supports their staff in the development and enhancement of relationships with local market leaders who influences Molina’s reputation and the purchasing decisions of our target population. Helps to create and regularly reviews the reports and scorecards used to evaluate sales and compliance results in each state and nationally, as well as regularly spends time in each state meeting with key personnel in an effort to provide a clear view of organizational objectives, key priorities, successes, challenges, and an overall commitment to their success
• Achieve assigned retention and enrollment goals
• Oversees the development and implementation of recruiting, hiring, orientation, and training activities of their sales channels (managers/agents/reps) on both a national and state by state level. Ensures sales channels complete the required national, Product, Sales Skills and Compliance training. Provides ongoing WWW based job specific and career development support for each Direct report
• Assists the AVP of Sales in the design and implementation of Standard Operating Procedures and policies for the Sales organization. Provides the day-to-day leadership necessary to ensure that each channel Manager has the best opportunity for success in their specific geographic market(s).
• Works closely with the AVP of Sales, other Sales Directors, Director of Medicare Marketing, Manager of Inside Sales, Director Enrollment, Director Compliance, and their direct reports to facilitate the development of successful and compliant lead generation, appointment scheduling, event management, enrollment, and retention processes.
• Collaborates with the assigned state’s field sales, operations and enrollment growth teams to leverage existing and new CBO/FBO relationships.
• Functions as the first review and feedback point for their assigned team for all responses to allegations or CTMs arising from our broker channel, and works with Compliance and Sales Operations to quickly and appropriately complete the process.
• Works closely with the AVP of National Medicare Sales to develop and implement sales strategies and best practices. Meets and communicates extensively with other units at corporate, Medicare Division, and state plan level to ensure policies, programs and strategies achieve the state’s membership targets.
• Provides or facilitates the training and support necessary for their team to maximize the sales support software and processes.
• Demonstrates an understanding of CMS and State compliance requirements, and holds management team and agents to the same standards..
  Job Qualifications

Required Education
Bachelor’s Degree in health related degree or equivalent experience.
Required Experience
5 – 10 years experience working in the Medicare managed healthcare sales/prior successful sales experience.
Prior management or supervisory experience.
Knowledge of CMS regulations in a managed care environment mandatory
Required License, Certification, Association
Active State Life and Health and/or Disability License without infraction.
Preferred Education
Bachelor’s Degree in Healthcare management.
Preferred Experience
Experience managing large teams of sales people in multiple states

Pay Range:  $80,412 – $156,803 a year*

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.