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Service Advisor

My Chrysler Jeep Dodge Ram Fiat

This is a Full-time position in Mount Pleasant, MI posted May 3, 2021.

My Chrysler Dodge Jeep Ram Fiat is Central Michigan’s premier CDJRF dealer and we need Service Advisors! Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally.We’re interested in helping your career and adding to your resume because we know that happy employees lead to happier customers! Here at The My Auto Group, we believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team.WE OFFER THE MOST AGGRESSIVE SIGNING BONUS IN CENTRAL MICHIGAN!!!What We Offer401(K)Paid HolidaysPaid VacationHealth, Dental and Vision insuranceBasic Life InsuranceState-of-the-art, facility with liftsShop equipped with the newest technology and equipmentDiscounted Vehicle PurchasesHighly productive shopCareer advancement opportunities, promote from withinContinued education, manufacturer hands on and web based trainingClean and professional work environmentRelocation assistance available for qualified candidatesRESPONSIBILITIESOversee flow of Service Lane.Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandledEnsures that the daily inventory of technicians’ time is consistently sold to service customers.Distribute work between technicians efficientlyQUALIFICATIONSMust hold a high school diploma or equivalentExcellent customer service skillsBasic Computer skillsPositive, friendly attitude, along with a customer service mentalityEnjoy working in a fast paced environmentExcellent oral and written communication skillsTeam playerMust have a valid driver’s licenseAbility to learn new technology, repair and service procedures and specificationsService Advisor experience is preferred, but not required