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Intake Coordinator

Advanced Medical Solutions Inc.

This is a Full-time position in Fowlerville, MI posted November 20, 2021.

Job Description

Advanced Medical Solutions Inc., a premier DME company, is seeking a dedicated, experienced intake representative who wants to be part of a company that makes a difference in patients’ lives.

In this role, you will be responsible for the initial point of contact for pre-sales customer inquiries and performing all tasks and communication related to the intake of patient information concerning the service of durable medical equipment and supplies.

Job Responsibilities:
Engage with customers and guide customers to the DME products that best meet their needs
Establish new customers
Address customer questions
Communicate with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner
Coordinates all patient information, processes paperwork,
Complies with all applicable company policies and procedures to meet JCAHO and company standards
Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
Verifies Medicare, Medicaid, and private insurance coverage information
Provides service for all retail/walk-in equipment requests
Job Requirements :
Associates degree required
Employment is contingent upon a drug screening test and background investigation
Experience with durable medical equipment
Competencies:
Knowledge of Medical terminology
Knowledge of medical billing practices
Knowledge of billing reimbursement
Knowledge of insurance policies and requirements
Strong customer service experience
Job Type: Full-time

Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
On call
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: One location