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Intake Coordinator

Advanced Medical Solutions Inc.

This is a Full-time position in Fowlerville, MI posted November 20, 2021.

Job Description

Advanced Medical Solutions Inc., a premier DME company, is seeking a dedicated, experienced intake representative who wants to be part of a company that makes a difference in patients’ lives.

In this role, you will be responsible for the initial point of contact for pre-sales customer inquiries and performing all tasks and communication related to the intake of patient information concerning the service of durable medical equipment and supplies.

Job Responsibilities:
Engage with customers and guide customers to the DME products that best meet their needs
Establish new customers
Address customer questions
Communicate with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner
Coordinates all patient information, processes paperwork,
Complies with all applicable company policies and procedures to meet JCAHO and company standards
Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
Verifies Medicare, Medicaid, and private insurance coverage information
Provides service for all retail/walk-in equipment requests
Job Requirements :
Associates degree required
Employment is contingent upon a drug screening test and background investigation
Experience with durable medical equipment
Knowledge of Medical terminology
Knowledge of medical billing practices
Knowledge of billing reimbursement
Knowledge of insurance policies and requirements
Strong customer service experience
Job Type: Full-time

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
8 hour shift
Monday to Friday
On call
High school or equivalent (Preferred)
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: One location