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Customer Contact Admin

Adecco

This is a Full-time position in Warren, MI posted September 22, 2022.

Adecco is hiring immediately for a Customer Contact Admin with a local client in Warren, MI. The Customer Contact Admin is responsible for making initial contact with the customer and collecting all necessary information to begin the vehicle inspection process. Pay for this role starts at $21.00/hour.

Key Responsibilities:

  • Contact the clients end-user customer (owner of the vehicle to be inspected) introduce EAA, and set client expectations regarding our function, role, and procedures
  • Obtain consent forms from correct vehicle owner and approval to inspect vehicle
  • Draft and send no contact letters
  • Enter information into EAA field contact reports
  • Back-up Field Coordinator for vacation coverage
  • All other duties as assigned
  • Requirements:

  • High School Diploma or GED equivalent required
  • Associates degree preferred
  • 2+ years of Customer Service experience
  • Strong MS Office Excel skills, MS Word, Salesforce for project management and Citrix
  • Detail oriented, excellent communication and customer service skills
  • What’s in this for you?

  • Weekly pay starting at $21.00/hr.
  • Competitive benefits with options such as medical, dental, vision, and 401(k)
  • Thousands of free upskilling courses through Adecco’s Aspire Academy
  • Shift:

  • Monday-Friday 8am-5pm
  • Click on apply now for immediate consideration for this Customer Contact Admin position in Warren, MI. We look forward to hearing from you!

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

    Associated topics: agent, call center, call center associate, call center representative, clerk, client service, customer service associate, customer service representative, intern, rep