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CRC Specialist

InnoSource

This is a Full-time position in Flint, MI posted November 20, 2021.

Job Description – Customer Service Representative

Are you looking to take your customer service career to the next level? We are offering $17 plus a competitive benefits package and an excellent paid training program in Downtown Flint, MI!

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Key Responsibilities – Customer Service Representative

  • Provide outstanding service to and builds relationships with over 100 customers every day
  • Work individually and as a team to meet and exceed established goals, i.e. call handle time goals, availability goals, customer service performance goals, sales and quality goals
  • Be responsible for resolving customer complaints and disputes in a timely and professional manner.

**This client has a smoke free facility and requires a nicotine test prior to employment**

Job Requirements:

Required Skills and Knowledge – Customer Service Representative

  • Daily Responsibilities
    • Focus on building rapport
    • Engage customer service and provide quality experience  
    • Offer helpful recommendations
    • Minimize wait time and optimize process 

Education and Experience – Customer Service Representative

  • Minimum of 1 year of customer service experience required
  • High School Diploma or GED
  • This position is an in office position in Flint, Michigan 

Benefits and Pay – Customer Service Representative

  • Pay rate starts at $17.00/hr.
  • Benefits included (Medical, Dental, Life Insurance)
  • Paid Training
  • M-F 8am-5pm in training
  • 8 hour shifts, 5 days a week (one weekend day required)
  • Work hours are within 7am-8:15pm 

This client has a smoke free facility and requires a nicotine test prior to employment

Deadline for Applying for Customer Service Representative Starting Pay $ 17/hr Apply Now!

Apply before December 8th, 2021.

Equal Opportunity Employer – Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran