This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

Every day new job offers in the State of Michigan!

To post a job, login or create an account |  Post a Job

Contact Center Loan Officer

Kalsee Credit Union

This is a Full-time position in Kalamazoo, MI posted March 16, 2023.

Produce high quality loans for KALSEE through non-branch sources including but not limited to: Internally generated call lists, Indirect ‘Welcome Calls’, phone inquiries, online applications, referrals from members, loan retention campaigns, etc. Assist members with loan inquiries and questions. Represent KALSEE in a professional manner. Originate process, approve and close loans in accordance with established policies and procedures. Achieve goals and help promote KALSEE’s sales and service culture. Non-traditional hours will be a regular occurrence in order that the member may be served according to their schedule.

  • Identify cross-sell opportunities and cross-sell KALSEE products and services to members
  • Maintain an organized report of outbound calling efforts and results
  • Maintain and utilize a book of business
  • Achieve established goals
  • Continuously research external opportunities to earn quality loan volume
  • High School Diploma or GED required
  • 2 years of lending experience preferred
  • Excellent member service and communication skills
  • Effective problem solving skills
  • Driven to succeed
  • Possess a coachable spirit
  • Must be organized and able to manage a high level of loan activity
  • Must present a professional image and be a proper representative of KALSEE within the community