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Help Desk Level 2 Technician

Wolverine Technical Staffing, Inc

This is a Full-time position in Ann Arbor, MI posted June 9, 2021.

S.O.S. TO HELP DESK GURUS IF YOU LIKE TO HELP OTHERS, WE WANT TO HELP YOU! Put your IT skills, customer service experience and knowledge of Help Desk procedures to work with Wolverine Technical Staffing. We need a technician who can provide daily support of PC hardware and software applications. This means listening to and asking questions of clients, running diagnostic tests, and identifying appropriate solutions to resolve IT issues. Yoursquoll also schedule and install new hardware and software. This position requires light travel. You must have strong working knowledge of MS Office suite, networking, Windows OS, and Active Directory. Additional requirements include Associate or bachelorrsquos degree in technology-related field or 2 to 5 years of related work experience Experience with remote troubleshooting and VPN Knowledge of Windows 7, 8 and 10 Experience with multi-function printers Knowledge of MS Exchange, Office 365 and Active Directory If yoursquore ready for a satisfying Help Desk career, please submit your resume in MS Word format to mailto . We look forward to assisting you in your journey for new employment.