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Hotel Housekeepers

Buffalo Lodging Associates

This is a Contract position in Pontiac, MI posted September 7, 2021.

Position Information: Location: Hilton Garden Inn Buffalo Airport, 4201 Genesee St, Cheektowaga, NY 14225Responsible for helping to achieve ongoing guest satisfaction by maintaining cleanliness and sanitation of guest rooms.

Responsibilities: Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service including but not limited to vacuuming carpets, cleaning floors, dusting furniture and structural surfaces, changing linen and making beds, cleaning bathroom and bathroom items and removing trash.Responsible for reporting room discrepancies and maintenance problems to the supervisor.Replace room amenities, literature and other items as directed by supervisor and prescribed by brand standards.Job Duties:Customer Service Responds promptly to customer needs, requests for service and assistance.

Respond to special requests from guests.Team Work Treats people with respect.

Keeps commitments.

Upholds organizational values.

Assists with preventative cleaning programs as assigned.Quality Demonstrates accuracy and thoroughness; monitors own work to ensure quality.

Maintains cleanliness of storage room and stock carts.Quantity Meets productivity standards and completes work within a timely manner.

Completes rooms within approved budget and time.Safety and Security Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly.

Wears gloves while cleaning guest rooms.

Responsible for any assigned keys and for following key control policies.Dependability Is consistently at work and on time.

Arrives at scheduled meetings and appointments on time.

Is able to meet the demands of the industry with regard to working holidays and weekends.Initiative Volunteers readily.

Asks for and offers help when needed.

Check with supervisor upon completion of room assignments before leaving for the day.Compliance Report all lost and found articles and maintenance issues to supervisor.

Reports all Do not Disturbs and Refuse Services to supervisor.

Requirements: High School diploma or equivalent is preferred.

One year previous housekeeping experience is a plusWhat we Offer:At Buffalo Lodging, we are committed to keeping our most important assets our employees healthy, happy and productive.

To achieve this, we offer a variety of benefits including the following:Medical, Dental & Vision InsuranceCompetitive 401 (k) Retirement Savings Plan with Generous Employer MatchPaid Vacation and Sick TimePaid Holidays Tuition Reimbursement Flexible Spending AccountCompany Paid Life InsuranceCompany Paid Short-Term Disability Insurance Long-Term Disability Insurance Employee Assistance Program Hotel Discounts for You, Your Friends and FamilyMonthly Employee Appreciation Activities & EventsLearning and Development OpportunitiesEmployee Referral Program