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Seasonal Sales Support Specialist

ManpowerGroup Talent Solutions RPO

This is a Contract position in Comstock Park, MI posted September 7, 2021.

Seasonal Sales Support Specialist 

 

Provide consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.  

Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.  

 
PRIMARY JOB DUTIES: 

  • Greeting/Queue Management 
  • Packing/Fulfillment 
  • Inventory Runner/Stocker 
  • In-Store Pickup & Curbside 
  • Accessory Sales 
  • Post-Sales Support (e.g. Device Setup, Accessory Install, etc.) 
  • BPK (Bill Payment Kiosk) Support 

 

SECONDARY JOB DUTIES: 

  • General Device Purchases 
  • Refunds, Exchanges, CLNR (Certified Like-New Replacements) 
  • Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions and service features 
  • Educate and engage customers through product demonstrations 

 
REQUIREMENTS:  

  • Customer service and/or sales experience 
  • One or more years of relevant work experience 
  • Excellent interpersonal, verbal skills and attention to detail 
  • Ability to multi-task in a fast-paced team environment 
  • Computer/POS proficiency 

 
EDUCATION/CERTIFICATIONS: 

  • Minimum – High school diploma or GED 
  • Preferred – Associates Degree  

LOGISTICS: 
This position (at 32-40 hours per week) requires:

  • Willingness to work evenings, weekends, and holidays and to pick up an additional shift, if necessary 
  • Willingness to work across two locations within close proximity to one another (based on business needs) 

 

PandoLogic. Keywords: Sales Support Specialist, Location: Comstock Park, MI – 49321