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Customer Service Representative

Blackboard

This is a Full-time position in Jackson, MI posted July 9, 2021.

(Customer Support / Fully Remote)
– Michigan Residents Welcome / Chat Only (no phones) / Multiple Shifts Available / Competitive Pay
– As a Live Chat Customer Service Rep you’ll: Resolve end user inquiries by utilizing chat technologies; Provide complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and efficiently; Handle and resolve situations with customers in a timely and effective manner; Install, maintain, and troubleshoot computers, printers, phones, and other peripheral equipment; Troubleshoot hardware and software issues; Perform software installations; Walk customers through outlined problem-solving processes, using knowledge base system…Hiring Fast >>