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Customer Service Clerk

Caduceus Healthcare

This is a Full-time position in Flat Rock, MI posted May 2, 2021.

Customer Service Representative’s Needed in Wayne County at Medical Screening and Vaccinations Sites

Caduceus Healthcare currently has multiple openings for Full-Time Customer Service Representative’s to work with the Wayne County Division of Public Health. The ideal candidate will meet the following requirements.

Term/Length of Contract: One Year with potential option periods to follow.


  • Wayne County Community College, Belleville, MI
  • Dearborn Performing Arts Ford Center, Dearborn, MI
  • Kennedy Center Lincoln Park, Lincoln Park, MI
  • WCCC Northline Taylor, Taylor, MI
  • Flat Rock Community Center, Flat Rock, MI
  • Wayne County Hamtramck, Hamtramck, MI
  • Eastland Mall (Old Sears Department Store), Harper Woods, MI

Schedule: Full-Time (40+ hours per week), Monday-Saturday with Sunday’s off. Shifts will be from 8:00am-4:30pm with a 15 minute break every 2 hours and a 30 minute lunch period for each shift.


  • High School Diploma or Equivalent
  • Must have reliable transportation
  • Excellent Customer Service skills
  • Experience working in a healthcare environment (preferred)


Job Requirements:

Description of Duties:

  • Provide the Emergency Use Authorization (EUA) form to clients as they arrive.
  • Provide registration materials for clients.
  • Check clients paperwork for legibility and completion.
  • Answer client questions regarding the registration form.
  • Monitor clients who have received the vaccine.
  • Radio for help if a client is not feeling well.
  • Direct clients to the exit once the monitoring time has been completed.
  • Collect Registration Forms from the Vaccine Station and distribute them to the MCIR data entry clinic flow staff.
  • Keep count of MCIR forms and update the facility manager periodically.
  • Run supplies to and from nursing stations (as needed)
  • Fill out second dose reminder cards after the client receive’s their first dose.
  • Put needles on syringes
  • Disinfect chairs between clients entering and leaving the facility.
  • Prepare band-aids


For additional information and salary details, please email your most recent resume to